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      Frequently Asked Questions

1.If I had a web site would the files be stored on any computer?    

No, the files are stored on computers called servers. These are very powerful computers, which are connected to the Internet permanently. This means that people can access your website 24hrs a day, 365days a year. 

2. So what would I actually have to do to get my company online?   

Do you have a company brochure? Do you have a piece of paper explaining what your company does? Well this is all that you need. Just send this off to us along with any pictures you have.  We can provide anything from a simple one page website to a full e-commerce shopping site. 

3.Are we an ISP?

No. we specialize in web design , hosting and marketing

4. How do we cope with constantly changing  technologies?

we apply what we've learned all the time. we learn on the job and stretch ourselves encompassing the ever changing technologies.

5. Domain Name Questions

What is a Domain Name?

Your Domain Name is not just an address. It is your identity on the Internet. It allows you the ability to receive email at a customized and a permanent email address. This is particularly important if for any reason you may decide to transfer your services to another ISP. If your organization’s name is Biashara Ltd, you could register the domain name www.biashara.com and have your email address as sales@biashara.com ,  info@biashara.com ,  adm@biashara.com  etc. Your customers could also be able to access your organization’s web site and see the goods or services that you provide by visiting www.biashara.com, with their web browser.

  How can I register or transfer a domain name?

There are several ways you can get a domain name. Micelink can submit a domain name registration request for you or we can submit a transfer request for you. 

  How much will it cost?

For only$50, we will help you set up your domain registration for two years and thereafter pay $12 yearly.

Email forwarding

When using a domain name for email, all email addressed to your domain name is forwarded to your POP3 account or a web based email. You can therefore have an unlimited number of email aliases with your domain. This is particularly useful for businesses as they can be able to track their advertising campaigns more effectively as well as give their staff emails ending with their company’s domain name. Your own personalized email also gives you a more professional online image.

Can I transfer an existing domain name to another ISP?

With the increase in the number of ISPs, your organization may decide to transfer your Internet services to another more cost effective and efficient ISP. With a registered domain name you can easily do this without any change in your email address or interruption to your emails since the domain name is yours.

Who has control over my domain name?

Since you are listed as the owner and the administrative contact, you have complete authority over your domain name. At any time you can move it to another web server, ISP or delete it at no additional charge to you.

What if my domain name is already taken?

With over 200,000 domain names being registered every month, it is likely that your business name may have been taken. If someone else has registered it, then there is not much we can do. So, make sure you register your domain name before somebody else does.

What if I don’t have a website?

We will set up an under construction homepage for you at no additional charge. 


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